Last updated: June 17, 2024

Welcome to Grapplers Inc. Below you will find our Shipping/Fulfillment Policy, which outlines important information regarding shipping times, costs, and procedures.

Processing Time

  • Order Processing: All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
  • Processing Delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Methods and Delivery Times

  • Standard Shipping: Delivery within 5-7 business days.
  • Alternative Shipping Method: Call for expedited or overnight shipping requests.

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. The shipping rate depends on the length and weight of the items and the shipping method chosen.

International Shipping

We do ship outside the United States.  Please call or email for international requests.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Grapplers Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Grapplers Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.  Please call us if you have any questions.

For any questions or concerns about our shipping policies, please contact us at: