Dear Valued Customer,

Jay and I have worked hard to offer the highest quality in our products and services. This is reflected in the solid guarantee of every product we sell. Also, we take good customer service very seriously. 

Our goal is to provide every customer with fairness, courtesy and promptness. If you happen to have any suggestions relating to our product quality or customer service, I would appreciate hearing the details. We really do appreciate your business.

Sincerely,
 
  Bonnie Thiessens
Bonnie Thiessens
President, Grapplers Inc.

You can e-mail Mrs. Thiessens at: CustomerService@GrapplersInc.com
Alternatively, you can write to her at:

Grapplers Inc.
Attn: Bonnie Thiessens
599 E. Nugget Ave.
Sparks, NV 89431-5848